The Future of Shopping

Tuesday, December 13, 2016

As Christmas approaches, so does the urgency of shopping. So what will shopping in the future look like - and will we even need shops? It is interesting to note than in an era of online shopping, we actually visit the shops more now than a generation ago. In a survey this year we found that the main connection point Australians have with their local community is not the community centre, park, school or club but the local shopping centre. A visit to the shops is not just about getting groceries- it is a social experience, an entertainment destination, a café stop-off and of course an opportunity to see, try, and experience what’s new.

The shopping experience of the future will start much earlier than the moment we enter a store. It will begin at the time we make decisions about items we buy. Increasingly, these decisions will be socially informed by recommendations made by family and friends as well as our digital communities with whom we share common interests and even available nearby shoppers.

Shopping will become a hybrid of online purchasing through mobile devices and personalised shopping apps, and real world shopping in-store. By 2026 our in-store shopping will be guided not only by our shopping list but also by applications which facilitate our shopping experience. They will be able to detect when and where we are in store and provide recommendations and discounts in real-time based on our lifestyle, our purchasing habits, household demographics and our electronically-enabled shopping trolley as we fill it. At home, intelligent appliances in our smart homes will monitor our consumption of grocery items, automatically detecting items we are running low on and based on past behaviour and clever predictions this shopping list will be automatically set up for payment and home delivery or available at convenient collection hubs.

Payments will not only be cashless but card-less - a quick swipe of our phone or device will pay the bill and receive the receipt. And best of all, in an era of driver-less cars, car share drop-off points and streamlined public transport, getting a good parking spot may even be achievable!

Welcome to our blog...

We have a passion for research that tells a story, that can be presented visually, that brings about change and improves organisations. And we hope these resources help you know the times.

Our Social Media Sites

Facebook | McCrindle Research Social Media YouTube | McCrindle Research Social Media Twitter | McCrindle Research Social Media Flickr | McCrindle Research Social Media Pinterest | McCrindle Research Social Media Google Plus | McCrindle Research Social Media LinkedIn | McCrindle Research Social Media Mark McCrindle Slideshare

Last 150 Articles


real mateship baby boom Sydney keynote speaker 40 million eliane miles investing Queensland: QLD average aussie year 12 social trends bondi Word Up faux-cilise water rain sunburnt country aussie culture moreton bay food australia society trends weather socialising high density learn norwest DIY future-proof land of the middle class census results high density living states population Wagga Wagga publication thought leadership repayments aged care financial future house price news education future family princess charlotte data home owner workshop twentyseventeen geomapping Australian Families social enquiry schools students hornsby micro apartments brands local 2013 rent waverton Vocational education ageing shopping centre priorities work sydney hills social commentator professional services office Engineering Manager tv charity FPA school students New Zeland Australia Day divorce commuters mentor growth the hills hello fresh 2015 NFP event happiness ACT 1975 tertiary education millennials baby name predictions tuesday Assistant Store Manager Sydney aged care puzzle property market leadership workshop property unemployment offenders qualitative research emerging trends volunteering data VET sector Hills Shire Council population growth James Ward students toys rich logan resilience customer Christmas lunch product Christmas season population milestone meetings impact schools Christmas presents conference Skilling Generation Y pharmacies engagement research services millionth trends training social life darwin generations education faux-ciliser wealth Real Estate Charlotte FOMO mccrindle optus my business awards Myth church Aussie volunteer demographic city population map Wellington finance typical australian office opening recap innovation bus census leader Res Vis small business australians staying home more authenticity visualisation breakfast culturally diverse Hornsby Shire Council focus group jobs forecasting public speaker speakers pack The ABC of XYZ car research data acf15 mccrindle tea cloudy days dreaming families economic Andrew Duffin national wealth professional presenters newspaper 23 million Melbourne supply and demand royal baby names australia report buildings REIV National Conference the great screenage hills parenting not for profit media children data visualisation public holiday cost experience baby name trends public speaking Adelaide environment unaffordable national private wealth chairty forum personalities engage ACF 2016 nfp future proof social media poor collaboration New Zealand emerging technologies communications organisational culture market research social analysis leadership cash sentiments list sector non profit personal growth mobile generational trends TAS research pack easter click etiquette hopes 2012 high density apartments screenage Canberra holidays travel Love internet housing trends conferences bureau 2017 language Australian Census Financial Planning Association residents communication January 26th energy 24 million Real Estate Institute of Victoria housing affordability professional development GPO cultural diveristy clothing snapshot generation presentation change ethnography cars Research Executive ideas wedding Christchurch marriages media activity travelling debate mortgage suburb generation alpha ACF follow society statistics women EFF apartments investor The Daily Edition award winner SA Australian demographics builders Geoff Brailey criminal middle class online parents #censusfail Northern Territory faith infographic wall men professional global financial crisis vegemite responsive educhat capital cities entertainment lifestyle rising house prices research business performance trend tuesday staying in Australia Day 2017 financial fears workplace Do It Yourself TEDx Australian Population TED talk sydneysider research visualisation grave decision Australia street anzac christian NBRS budget case study internships future business System's Architect government future of work salary Australians educated youth unemployment youth interactive neutral bay housing market trends of 2016 healthy future sector wide February 16 overcast Population Clock vegetarian school CPI NSW sunny days christianity spirituality motivate careers sydney metro victoria purpose insight entrepreneurial Australian communities ACF17 wealth and income Netflix sydney speaker new york times baby boomers CBD social commentary 2016 census urban survey DESTEL marketing affordability daily telegraph ferry mythbusters Kiwi trades mother's day education sector cartodb keynote 2020 megatrends university degree financial optimistic world cancel plans suburban living father's day shbc google for education sydney event 2014 jobs of the future Macquarie University demographic trends socialites Western Australia workforce panel prince george belief cancelling event balance crime shopper's pick changing face of sydney annual income Duchess of Cambridge data analyst australian communities trends report Wodonga program baby names report Gen X internship household survey design employment Channel Seven communicate hills shire career friends wages work mates Work place spend insights Bathburst crows nest dare to dream VET gold coast visual quote royal influence SRE social shifts demographer conference presentation sports christmas Australian Dream Australian schools Research Director social facts teleworking census fail hobart demography grandparents kate middleton event staff tattoos Channel 7 relational omnibus religion university earnings Australian Home property price new office 24,000,000 pyrmont national crime rates global generations rise of local resource dessert Australian Trends local community work-life tea speakers brisbane VIC shifts 2016 census results South Australia future of shopping urban taskforce TED environmental scanning Australian Bureau of Statistics going out entrepreneurs of today marriage graphs Royals IT Specialists teacher couple cica suburbs Sydney Hills Business Chamber Australian Communities Trends participants winter gen alpha marrickville economy local communities mccrindle in the media Northern Beaches ageing population storytelling Mark McCrindle house Northern Beaches Christian School group session young australians conference speaker consumerism wealth distribution high school organisations forecast Education Future Forum award paying to work REIV Conference Crime Rates ashley fell in the media NEETs renting meals pharmacy group medicine child care JOMO communities entrepreneur home earn goal house prices emerging generations "know the times" friendship research report the changing face of employers sydneysiders HSC showreel futurist rule keeper trends of 2017 community event average Australian names Tasmania cold collaborative selfie living 1994 australian weekly earnings the australian dream litter baby monarchy holiday NT earning digital sydneycity ACF2017 huffington post skills teach blaxland learner intern Territory Kirsten Brewer Aussies TDE australian communities forum lalor park census 2016 village future of education safe outsourcing manly sector wide study micro Generation X potts point long weekend Financial Planning Association of Australia demographic transformations media commentary urban living education research faux-cilising woolworths life cultural diversity ABS know the times households online shopping housing growth housing financial independence WA summer relevant transport mining boom Social Trend mythbusting social lives tableau volunteers urban living index consumer learning styles fears Deaths challenge domestic Financial Planning Week Caregiver seasons affordable eliane SMSF social issues trend narcissism shopping Valentine’s Day slideshare contiki infographic income media release politics Tuesday Trends dream apartment story moderators guide cooking menai the average aussie 1968 tips commute Australian community trends school satisfaction future proofing rental stress video low density generation Z house price rise ashley mckenzie coffee demographics trends analyst culture renter of the future wage winter blues state networking royal family global proactive mccrindle research growing population cancelling plans World Water Day goals stats mover and shaker daily commute office space perth professional speaker baby names gen z events Scouts wealth and income distribution ipswich financial dreams greatness divorce rate brand plans Tuesday Trend define 10 years researcher alpha baby name NBRS Architecture innovative social change royal baby teachers Merry Christmas English ultimo Northern beaches Event curiosity census data 1980 McCrindle Speakers celebration technology Queensland analysis results social researcher community engagement fresh not-for-profit train learning cost of living report ease of travel Gen Y increasing densification wolloomooloo social research thrive student home ownership owning a home millenials Births sun average sydneysider poker master easy rider presentations PSI capital city the hills shire social researchers social impact SMART world youth day stay home post rationalism townhouses 2016 sustainable retirement gender area identity year 7 keynote speaker optus debt workplace culture business index infographics brand experience young people investment teaching community australian social research equip study deloitte wellbeing google in depth interviews education future report focus groups speaker New South Wales