Creating a culture of wellbeing: Leading in times of Change

Wednesday, October 05, 2016

That our world is changing and shifting is not surprising – it’s the key definer of our times. On the one hand the centripetal force of change can push us towards constant innovation. We can be invigorated by the newness around us, so that our means of communication, the way we work and the spaces in which we engage are ever-evolving.

On the other, the speed and scale of change can leave us feeling overwhelmed as we work out how to navigate and juggle complex personal and professional demands.

As leaders, we often find ourselves leading teams of individuals immersed in the rapid uptake of change. Our teams respond to this change in different ways – some with a type of change fatigue in which new initiatives are merged with the old, rather than looking to new horizons. Others respond with change apathy, checking out altogether.

 In these fast-moving times, how do we lead ourselves, our teams, and our organisations through times of change?

Leadership author John C Maxwell once said that in order to lead others, we must first learn to lead ourselves. He also advised, “If you’re leading and no one is following, you’re just out for a walk.” Leadership begins by looking inward, rather than outward. It begins by taking a look at your personal values alignment, learning style, and wellness gauge.

  • Your values alignment: How do your personal passions and strengths align with the ethos and values of the organisation that you are a part of? Recognising areas where your personal passions align with your organisation’s passions will give a greater sense of energy and purpose to your work.
  • Your learning style: How do you learn, get inspired, and stay motivated? As leaders, it’s important to stay fresh by identifying sources of personal inspiration – it could be simple things like reading content that inspires, carving out down-time, or networking with leaders who are just that one step ahead of where you are.
  • Your wellness gauge: How are you tracking in terms of your energy levels and personal wellbeing? Busy lives leave little space for margin and it’s more important than ever before to carve out time to be adaptable and flexible. Manage your screen time and bring in more green time, watch your health and nutrition, and create some space for reflection and deep thinking.

The leadership styles that the new generations respond to are those that embody collaboration, authenticity, mutual understanding and empowerment. When it comes to building resilient teams, it’s not just about processes and policies, but about helping individuals thrive in complex and ever-changing business environments. Our research has identified several key drivers among young workers that motivate them towards engagement:

  • The drive for complexity and challenge: Today’s career-starters are full of innovative ideas towards problems and thrive on identifying solutions. Creating space for the cultivation of ideas and innovation is key not only for better organisational performance but strong employee engagement. When was the last time you gave your team permission to step up to the challenge of solving your most critical problem?
  • The drive for variability and flexibility: Empowering your team to take control of their workload provides them with the opportunity to structure their day towards their most productive times and builds greater levels of team trust. When team members are engaged with the vision and have the skills they need to drive the team forward, hands-off management is always better than micro-management.
  • The drive for community and belonging: In an era where movement is a constant and flux is inevitable, workplace communities have become 21st century families. Establishing a team culture where individuals themselves are celebrated (not just their work-related wins) is critical to developing work-place tribes.

Organisational change is up to all of us, and moving ahead as an organisation involves directing individuals at all levels into forward horizons by leveraging the team’s combined power for innovation. We each lead by example by creating the initiatives and by driving the culture.

In our work with hundreds of organisations across Australia, we have identified several consistent characteristics evident within organisations that have thrived in times of change. These include:

  • Organisations who scan the external horizon. By understanding the current demographic, economic, social, and technological environment, leadership teams are able to make robust and solid decisions that guide their organisation towards its future. While the future can seem uncertain, getting a grasp on the current environment adds confidence to the decision-making process that is needed to stir a ship in a new direction.
  • Organisations who commit to being the ‘only ones’ at what they do. We consistently watch organisations position themselves alongside their competitors to understand what the market is offering. Yet it’s so easy to get caught up in ‘keeping up’ that we lose track of the unique abilities that only our teams can bring. Look inside at who is on your team before looking outward to what you can bring. Commit to carving out a niche that is true to who you are, not what your competitors are offering.
  • Organisations who put their people first. Organisational leadership is at its best when people are the priority. There are countless ways to create value for individuals within your teams (50 Best Places to Work 2016 features just some of them!), and when people thrive, not only is there lower turnover and a larger applicant base, but client relationships are at their peak, there is better innovation, greater productivity, and more sustained long-term business growth.

-Eliane Miles

Eliane Miles is a social researcher, trends analyst and Director of Research at the internationally recognised McCrindle.

At the Australian Communities Forum 2016 on October 13th she will give an overview of each generation in the workforce and some analysis of their needs and expectations, as well as strategies to manage change, inspire innovation and create a collaborative and adaptive organisation.

Purchase your ticket here

Mentoring the Next Generations

Wednesday, September 21, 2016

Teachers, employers and parents want to see younger people reach their potential, however the problem is that the pathway to productivity and living a life of high capacity and great quality is not a straight line for Gen Y and Gen Z’s. In an era of increasing change, greater complexity and global mega-trends these younger generations need mentors to grow them, guide them and give them the feedback they need to develop and mature.

At McCrindle we know these younger generations and we believe in their potential to achieve greatness. Managers, CEO’s, team leaders, teachers and parents have a unique opportunity to mentor these younger generations through formal and informal conversations. Gen Y and Z’s are keen be mentored. That means they want to be listened to, not lectured at, encouraged and asked open-ended questions that help their decision making process.

The goal of mentoring young people is to expand their values and worldview, strengthen their character and enlarge their personal and professional capacity. These younger generations desire opportunities for personal growth through a friendly and supportive partnership.

Mentors and leaders in society today have an opportunity to shape these younger generations. The challenge mentors often face is around how to turn general conversations into character and skill development.

7 Developmental Areas mentors need to cover

PRIORITIES: Help these generations focus amongst digital distractions

RESILIENCE: Highlight their current experience and strengths to provide assurance in anxious moments

AUTHENTICITY: Showcase the benefits of community in and above digital connectivity

INSIGHT: Provide greater vision to make wise life decisions

ENERGY: Encourage decisiveness to remove blockers, overcome obstacles and move forward

BALANCE: Teach them how to say a positive 'no' in a busy ‘yes’ work/life culture, to maintain a healthy lifestyle

GREATNESS: Inspire the best in these young people as they move through the transitional stages of life.

Geoff Brailey speaking on this topic at the Australian Communities Forum 2016

Understanding the next generation of volunteers and donors

A specific area of focus in the 2016 Australian Communities Report is analysis of volunteers and supporters aged under 30 and in this session, Geoff Brailey, Research Executive at McCrindle Research, will share the findings as well as give practical insights on engaging young people in community organisations and developing the leadership capacity of the next generation of staff and volunteers.


Welcome to our blog...

We have a passion for research that tells a story, that can be presented visually, that brings about change and improves organisations. And we hope these resources help you know the times.

Our Social Media Sites

Facebook | McCrindle Research Social Media YouTube | McCrindle Research Social Media Twitter | McCrindle Research Social Media Flickr | McCrindle Research Social Media Pinterest | McCrindle Research Social Media Google Plus | McCrindle Research Social Media LinkedIn | McCrindle Research Social Media Mark McCrindle Slideshare

Last 150 Articles


society trends contiki career social researcher seasons friends Canberra 2013 professional development intern grandparents wedding earning generation dreaming apartments faux-cilise office opening deloitte Charlotte generation Z real business index staff gold coast socialising the hills education research aged care case study manly social media apartment australian community trends report suburb annual income media activity meals conferences Mount Annan-Currant Hill supply and demand jobs of the future daily commute sydney event work from home 2012 research visualisation australian communities forum future proof speakers pack mobile average aussie environmental scanning public speaker sydney metro forum Channel 7 mythbusting australians staying home more online define mccrindle in the media Sydney Hills Business Chamber Generation Y hills shire Hills Shire Council Australian Trends wealth inequality research data newspaper giving events housing trends Research Director brand educhat experience clothing tuesday 2016 census results Births resilience speajer google for education emerging generations affordable Jura Coffee charity brisbane the changing face of census data baby names australia report victoria work mates thought leadership #censusfail focus groups future of work Queensland: QLD environment fears Generation X infographics internships education future report Australia Day 2017 REIV National Conference mortgage state population growth Financial Planning Week professional presenters Hornsby Shire Council ultimo school volunteering social trends panel James Ward digital care support bureau baby JOMO product NT families social lives research pack builders 2016 census who is generation z waverton urban renting in depth interviews award winner PSI finance middle class leadership Sydney safe trend interactive family Queensland conference Sydney population new york times cultural diveristy winter blues moreton bay community SMART Christchurch Australian Families engage innovative business performance eliane demographic salary increasing densification sector 2015 Australian schools personalities mother's day 1968 23 million social life national private wealth cooking suburbs Merry Christmas speakers travelling urban taskforce census 2016 life Australian Bureau of Statistics alpha Gen Y school satisfaction Australian Population change online shopping keynote speaker aged care puzzle workplace culture The Daily Edition conference speaker event HSC omnibus Work place faux-cilising tea emerging technologies Kirsten Brewer future proofing the hills shire investing woolworths holiday SRE jobs schools students university degree acf15 Financial Planning Association of Australia outsourcing ACT Report culturally diverse New Zeland program innovation year 7 city economic spend SMSF charities coffee lovers housing growth 10 years population map repayments graphs millennials insights consumer employmee australian wealth distribution goals greatness ageing population teleworking government children NEETs high density publication poker master entrepreneur cars capital cities food bank Mark McCrindle report social Christmas presents local community sports global high density living social research Australian Census urban living index Assistant Store Manager motivate baby boom baby names house price pharmacy cold priorities divorce growth of sydney schools housing women car child care baby name Christmas season hornsby Christmas lunch McCridle norwest budget social enquiry NSW McCrindle Speakers 2014 royal family tips WA showreel anzac Lower Hunter Region not for profit ACF 2016 Northern Territory residents balance shopper's pick 2017 baby name trends SA unemployment Tuesday Trends millionth generations paying to work facts Andrew Duffin proactive generational trends sentiments housing market mccrinlde cloudy days households property moderators guide communications employers ethnography friendship Wellington know the times work Duchess of Cambridge Australian community trends consumerism not-for-profit Mark McCrindle in the media shifts domestic Wagga Wagga debt going out Netflix volunteering data ACF17 market research Western Australia low density sydneysiders cultural diversity house price rise 40 million sector wide study Australians financial planning South Australia ipswich grave decision employmer curiosity marrickville data ashley mckenzie employment recap capital city forecast small business parents social analyst community event 1980 cancelling plans perth non profit weather Financial Planning Association Elderslie-Harrington park story rich wealth and income household volunteers Love eliane miles tertiary education The ABC of XYZ brand experience politics relevant the lucky country cost stats rising house prices parenting Australian Home research report twentyseventeen leader TAS storytelling Macquarie University TEDx entertainment australian real estate growing population food insecurity Education Future Forum chairty darwin optus my business awards investor baby boomers casual 24 million NBRS Architecture cica wages culture property market leadership workshop national wealth visualisation personal growth trends belief award Australia street research on coffee presentations Engineering Manager social change average sydneysider FOMO Valentine’s Day System's Architect teach divorce rate the average aussie in the media potts point survey ease of travel optimistic education changing face of sydney lifestyle results marriages younger generations conference presentation gen z ashley fell Caregiver professional celebration financial dreams speaker kate middleton purpose forecasting live the dream train future economy engagement australia Gen X typical australian media Australia Day selfie post rationalism holidays education future donate follow organisations qualitative research house prices church ideas Northern Beaches organisational culture educated coffee faith New Zealand learn home learning prince george students workplace renter of the future ACF2017 choice workers sustainable stay home shopping centre Do It Yourself Crime Rates teacher water teaching tableau crows nest neutral bay Maxim Accounting Research Executive TDE emerging trends relational learner trends of 2017 area ferry food volunteer professional services high school blaxland shopping christmas mccrindle research royal influence networking ACT future of shopping "know the times" dessert generation alpha suburban living media commentary commuting click VET sector micro apartments Sydney’s south west cost of living demographics statistics GPO rule keeper retirement careers social analysis internet marriage easter social commentator communicate lalor park entrepreneurs of today ABS social shifts world youth day spirituality Channel Seven sydneysider healthy future gender global financial crisis income tv workshop meetings study public holiday fresh group states townhouses workforce debate Sydney keynote speaker christian social researchers affordability mover and shaker cancel plans New South Wales public transport Bathburst overcast summer data analyst huffington post analysis toys owning a home pyrmont megatrends demographic trends the australian dream internship men dream professional speaker community engagement demographer Skilling collaborative mccrindle year 12 social commentary monarchy collaboration dare to dream Melbourne Population Clock Cobbitty-Leppington crime Deaths challenge Kiwi wealth christianity Vocational education 2016 English father's day trends analyst learning styles weekly earnings gig economy sydneycity skills mccrindle tea population unaffordable menai research list not for profit research TED Word Up snapshot mentor Tuesday Trend 1994 2020 logan financial fears screenage national crime rates February 16 names property price earn Business analysis energy earnings home owner Scouts impact survey design communities REIV Conference easy rider thrive rise of local IT Specialists financial independence socialites January 26th Aussies land of the middle class future of education money millenials investment wellbeing 1975 resource equip responsive medicine business sunny days brands entrepreneurial news sector wide What is food insecurity? bondi financial future Willowdale the great screenage infographic wall ACF school students transport commute DESTEL Australian demographics global generations religion Royals marketing optus hobart quote Tasmania TED talk local communities communication video Geoff Brailey criminal focus group CBD VIC Australian Dream futurist high density apartments vegetarian wealth and income distribution visual Wodonga gig aussie culture google media release university office space shbc training technology Res Vis ageing rental stress hopes infographic insight Australian communities nfp daily telegraph narcissism demography work-life growth Lower Hunter tattoos australian social research village researcher keynote vegemite NBRS language sunburnt country data visualisation average Australian young people education sector mining boom royal baby baby name predictions royal long weekend couple identity census fail plans wage sun world group session Hunter Valley poor gen alpha social issues etiquette cancelling event Myth slideshare happiness World Water Day baby names report EFF housing affordability census results social impact trends of 2016 youth wolloomooloo customer urban living litter Territory winter CPI Aussie australian communities trends report rain screenagers participants pharmacies offenders goal VET hills home ownership micro new office breakfast geomapping office commuters student Australian Communities Trends dreams bus Performance Sentiment Index society DIY Real Estate Institute of Victoria cartodb census Northern Beaches Christian School young australians living rent public speaking travel research services trend tuesday 24,000,000 teachers FPA future-proof Real Estate population milestone demographic transformations princess charlotte mythbusters staying in sydney speaker donation NFP event presentation cash buildings sydney hills Social Trend mateship youth unemployment house financial local hunger Northern beaches Event trades authenticity Adelaide hello fresh Jura Australia faux-ciliser