Creating a culture of wellbeing: Leading in times of Change

Wednesday, October 05, 2016

That our world is changing and shifting is not surprising – it’s the key definer of our times. On the one hand the centripetal force of change can push us towards constant innovation. We can be invigorated by the newness around us, so that our means of communication, the way we work and the spaces in which we engage are ever-evolving.

On the other, the speed and scale of change can leave us feeling overwhelmed as we work out how to navigate and juggle complex personal and professional demands.

As leaders, we often find ourselves leading teams of individuals immersed in the rapid uptake of change. Our teams respond to this change in different ways – some with a type of change fatigue in which new initiatives are merged with the old, rather than looking to new horizons. Others respond with change apathy, checking out altogether.

 In these fast-moving times, how do we lead ourselves, our teams, and our organisations through times of change?

Leadership author John C Maxwell once said that in order to lead others, we must first learn to lead ourselves. He also advised, “If you’re leading and no one is following, you’re just out for a walk.” Leadership begins by looking inward, rather than outward. It begins by taking a look at your personal values alignment, learning style, and wellness gauge.

  • Your values alignment: How do your personal passions and strengths align with the ethos and values of the organisation that you are a part of? Recognising areas where your personal passions align with your organisation’s passions will give a greater sense of energy and purpose to your work.
  • Your learning style: How do you learn, get inspired, and stay motivated? As leaders, it’s important to stay fresh by identifying sources of personal inspiration – it could be simple things like reading content that inspires, carving out down-time, or networking with leaders who are just that one step ahead of where you are.
  • Your wellness gauge: How are you tracking in terms of your energy levels and personal wellbeing? Busy lives leave little space for margin and it’s more important than ever before to carve out time to be adaptable and flexible. Manage your screen time and bring in more green time, watch your health and nutrition, and create some space for reflection and deep thinking.

The leadership styles that the new generations respond to are those that embody collaboration, authenticity, mutual understanding and empowerment. When it comes to building resilient teams, it’s not just about processes and policies, but about helping individuals thrive in complex and ever-changing business environments. Our research has identified several key drivers among young workers that motivate them towards engagement:

  • The drive for complexity and challenge: Today’s career-starters are full of innovative ideas towards problems and thrive on identifying solutions. Creating space for the cultivation of ideas and innovation is key not only for better organisational performance but strong employee engagement. When was the last time you gave your team permission to step up to the challenge of solving your most critical problem?
  • The drive for variability and flexibility: Empowering your team to take control of their workload provides them with the opportunity to structure their day towards their most productive times and builds greater levels of team trust. When team members are engaged with the vision and have the skills they need to drive the team forward, hands-off management is always better than micro-management.
  • The drive for community and belonging: In an era where movement is a constant and flux is inevitable, workplace communities have become 21st century families. Establishing a team culture where individuals themselves are celebrated (not just their work-related wins) is critical to developing work-place tribes.

Organisational change is up to all of us, and moving ahead as an organisation involves directing individuals at all levels into forward horizons by leveraging the team’s combined power for innovation. We each lead by example by creating the initiatives and by driving the culture.

In our work with hundreds of organisations across Australia, we have identified several consistent characteristics evident within organisations that have thrived in times of change. These include:

  • Organisations who scan the external horizon. By understanding the current demographic, economic, social, and technological environment, leadership teams are able to make robust and solid decisions that guide their organisation towards its future. While the future can seem uncertain, getting a grasp on the current environment adds confidence to the decision-making process that is needed to stir a ship in a new direction.
  • Organisations who commit to being the ‘only ones’ at what they do. We consistently watch organisations position themselves alongside their competitors to understand what the market is offering. Yet it’s so easy to get caught up in ‘keeping up’ that we lose track of the unique abilities that only our teams can bring. Look inside at who is on your team before looking outward to what you can bring. Commit to carving out a niche that is true to who you are, not what your competitors are offering.
  • Organisations who put their people first. Organisational leadership is at its best when people are the priority. There are countless ways to create value for individuals within your teams (50 Best Places to Work 2016 features just some of them!), and when people thrive, not only is there lower turnover and a larger applicant base, but client relationships are at their peak, there is better innovation, greater productivity, and more sustained long-term business growth.

-Eliane Miles

Eliane Miles is a social researcher, trends analyst and Director of Research at the internationally recognised McCrindle.

At the Australian Communities Forum 2016 on October 13th she will give an overview of each generation in the workforce and some analysis of their needs and expectations, as well as strategies to manage change, inspire innovation and create a collaborative and adaptive organisation.

Purchase your ticket here


Leading teams in changing times

Wednesday, July 27, 2016


Before we can lead and expect people to follow, we must be able to understand and connect.

As John Maxwell quips: “If you’re leading, and no one’s following- you’re just out for a walk.”

Our research shows that the ideal manager of the emerging generations is one who values communication and creates an environment of transparency and respect for staff. Their preferred leadership style is simply one that is more consensus than command, more participative than autocratic, and more flexible and organic than structured and hierarchical.

Here are 5 tips on how to lead people, your team or your organisation, so that people will follow.

Prioritise People

Leaders prioritise culture and build it within their organisation. By knowing your purpose (that is, what you do and why you exist) you can instil this into your team, and lead with a values-based vision.

Be Collaborative

The best leaders intersect the differing levels of their organisation to make a cohesive and united team. While you might have senior leaders, managers and executives within an organisation, leaders bring these roles together to create alignment under the one vision.

Focus on the positives

Leaders focus on the positives, spread words of affirmation and celebrate the wins within their team. When things don’t go to plan, leaders initiate a culture of focusing on the positives, and using the negatives for improvement.

Shape the culture

Effective leaders shape a culture of participation, not isolation. Collaboration is key for 21st Century organisations, and by utilising the different skill sets and talents within a team, leaders will not only find more effective solutions and ideas but also bring out the potential in the members of their team.

Be proactive, not reactive

Leaders are proactive, not reactive. A proactive leader is one who sees opportunities or potential, and acts to make effective change, rather than waiting to respond. They are not victims of change but rather see the trends, shape a response and create the future.

So in a world of flat structures and consultative practices, it is leaders who coach and mentor rather than command and control, who understand and connect with their teams who will see people follow them.


About our leadership workshops

In a world of flat structures and consultative practices, coaching and mentoring has replaced commanding and controlling. This session delivers the latest findings on how to effectively motivate and lead teams in these 21st Century times. This session covers:

  • Overview of the best HR practices for today
  • Attraction and engagement strategies
  • Management strategies that connect with an intergenerational workforce


  • About Ashley Fell - Team Leader of Communications at McCrindle

    Ashley Fell is a social researcher, trends analyst and Team Leader of Communications at the internationally recognised McCrindle. As a trends analyst she understands the need for organisations to communicate with the emerging generations to effectively engage and motivate them. 

    From her experience in managing media relations, social media platforms, content creation and event management, Ashley is well positioned to advise how to achieve cut through in these message-saturated times. Her expertise is in training and equipping leaders and teams on how to communicate across generational barriers.

    Welcome to our blog...

    We have a passion for research that tells a story, that can be presented visually, that brings about change and improves organisations. And we hope these resources help you know the times.

    Our Social Media Sites

    Facebook | McCrindle Research Social Media YouTube | McCrindle Research Social Media Twitter | McCrindle Research Social Media Flickr | McCrindle Research Social Media Pinterest | McCrindle Research Social Media Google Plus | McCrindle Research Social Media LinkedIn | McCrindle Research Social Media Mark McCrindle Slideshare


    Last 150 Articles


    Tags

    social life deloitte national crime rates financial fears village internship Tuesday Trend volunteer The Daily Edition analysis Financial Planning Association capital cities speakers storytelling new york times gig economy employers brand experience online shopping group session generational trends earnings generations 40 million Work place research friends population milestone Northern Beaches The ABC of XYZ Royals car the hills eliane miles teaching spirituality Gen X priorities business baby names rental stress Res Vis hills Australian schools communication New Zeland conference presentation bureau tv video tertiary education teachers staff DIY child care 2015 Real Estate Institute of Victoria world national wealth finance rain wealth hopes Wodonga youth unemployment 2013 Sydney Hills Business Chamber personal growth cold ACT mentor house price daily telegraph teacher long weekend education research public speaker australian social research parenting shopping australia urban living emerging technologies global financial crisis population map youth work university degree authenticity demographics dream Western Australia presentations case study McCrindle Speakers trends of 2017 social lives housing market affordable mover and shaker easter investor norwest coffee online winter post rationalism Australian Families Financial Planning Association of Australia australians staying home more baby names australia report cost of living land of the middle class brand millenials Australia Day logan ferry report ashley fell census results mining boom mythbusters affordability February 16 sustainable System's Architect professional speaker office narcissism TED talk going out Valentine’s Day royal family 23 million proactive travel statistics emerging trends Aussies micro Channel Seven trend tuesday crime Canberra hello fresh mccrindle in the media cica PSI the average aussie year 12 victoria casual workplace screenage future state marrickville seasons researcher outsourcing research data year 7 socialising jobs of the future average sydneysider builders 1975 leader forum australian visual wealth distribution sector wide study learning trends of 2016 Research Director research pack sentiments speaker balance infographics curiosity volunteering data goals educated social research hobart wages panel Australian community trends aussie culture communications etiquette cars #censusfail NSW sector wide repayments work mates financial Research Executive results jobs in depth interviews sun cloudy days faux-cilise education infographic ACF Word Up Tasmania focus group high density apartments Social Trend VIC innovative keynote speaker professional services gen alpha office opening winter blues social researcher Caregiver baby boomers REIV Conference rise of local twentyseventeen educhat baby boom cancel plans tips sunny days volunteers Scouts newspaper prince george transport sydneycity cartodb collaboration shopping centre geomapping population pyrmont New Zealand demography teach training investment crows nest professional presenters criminal Sydney keynote speaker choice workers student social trends local social enquiry home owner australian real estate shopper's pick learner workplace culture financial future urban spend litter schools workforce Generation Y speakers pack Australia Day 2017 Aussie conferences city summer generation baby name trends social change tableau FPA sydney speaker national private wealth grandparents Jura Coffee school satisfaction train ageing church data leadership workshop gen z NEETs equip optimistic meals capital city nfp gold coast Duchess of Cambridge housing affordability follow apartment learn employment workshop Australian Dream FOMO fresh Hornsby Shire Council DESTEL university experience group eliane baby name professional "know the times" house prices optus social researchers live the dream money social shifts aged care puzzle neutral bay SA Channel 7 EFF James Ward trades Love conference speaker housing Northern Territory brisbane VET marriages sector census fail data visualisation REIV National Conference Gen Y salary communities google for education trends analyst sydneysiders stats qualitative research future of shopping publication brands residents belief generation alpha Bathburst house waverton gig World Water Day in the media quote demographer huffington post 24 million career business index ideas What is food insecurity? healthy future megatrends high school community event leadership change Wellington census data resilience social media woolworths royal data analyst Australian Population census 2016 Australian Trends TDE marketing award the changing face of product home fears paying to work low density SRE names trend small business communicate socialites new office Adelaide Charlotte NT impact Territory media Jura Australia community Macquarie University CPI sunburnt country australian community trends report breakfast mccrindle research networking employmer rich work-life moderators guide home ownership real cost hills shire ACF 2016 weather typical australian Generation X the hills shire media commentary weekly earnings rising house prices 2016 cancelling plans schools students Northern Beaches Christian School urban taskforce the australian dream relational investing religion organisations entrepreneur customer Tuesday Trends learning styles English gender demographic transformations teleworking ACF17 sydney hills Andrew Duffin hunger 1968 events offenders CBD urban living index renter of the future pharmacy snapshot financial planning global not for profit research faux-cilising Vocational education stay home charity travelling ACT Report conference faith unaffordable social analysis buildings wealth and income distribution australian communities trends report medicine divorce blaxland care support ipswich Wagga Wagga 24,000,000 family wedding housing growth clothing Christmas lunch skills young australians royal influence world youth day recap menai survey relevant changing face of sydney selfie monarchy South Australia debate professional development supply and demand renting forecasting survey design innovation darwin VET sector google society Skilling office space SMSF participants future-proof demographic trends princess charlotte keynote manly Australian Home mccrindle tea toys future proofing anzac future of work mother's day January 26th education sector intern celebration bus unemployment resource commuters royal baby facts food consumerism the great screenage earning thrive Netflix high density research report pharmacies australian communities forum sports meetings giving kate middleton public holiday dare to dream Kirsten Brewer media activity education future challenge couple HSC ethnography identity ultimo living Queensland baby vegetarian poker master environmental scanning aged care future of education insight high density living define demographic TED school employmee commute christianity sydneysider Assistant Store Manager 2016 census personalities perth motivate safe ABS happiness TAS wealth inequality house price rise speajer Education Future Forum faux-ciliser consumer NBRS Architecture organisational culture Christmas presents annual income growing population NFP event not for profit local communities potts point suburb research visualisation population growth cultural diveristy property millionth school students wage Australian Bureau of Statistics optus my business awards debt financial independence social commentary households ease of travel interactive 2012 cancelling event 1980 Kiwi GPO millennials wellbeing goal baby names report ACF2017 Merry Christmas overcast infographic wall not-for-profit environment collaborative dreams alpha property market charities marriage government poor story parents families Australian Census students growth business performance language ashley mckenzie education future report politics Deaths daily commute food bank New South Wales coffee lovers area Australian demographics census thought leadership WA market research mccrindle NBRS entrepreneurial holidays culture middle class donation insights mythbusting graphs food insecurity Geoff Brailey Myth tattoos donate cultural diversity sydney event wealth and income Christchurch retirement housing trends Australian communities mateship life wolloomooloo christian news budget JOMO Melbourne sydney metro chairty research on coffee easy rider 1994 Births grave decision Australians 2017 forecast suburbs tuesday christmas shifts contiki event know the times 2014 moreton bay community engagement research services 2016 census results McCridle focus groups Do It Yourself 10 years non profit plans the lucky country Christmas season technology economy local community emerging generations Financial Planning Week townhouses hornsby father's day study presentation omnibus children volunteering public speaking engagement water earn showreel vegemite baby name predictions 2020 social commentator entertainment holiday energy future proof culturally diverse media release responsive internet ageing population states mortgage staying in social divorce rate social impact futurist greatness lalor park click average Australian Australian Communities Trends award winner friendship household lifestyle social issues generation Z cooking dessert careers digital list Population Clock SMART mobile men young people trends society trends micro apartments Engineering Manager shbc average aussie TEDx slideshare increasing densification dreaming financial dreams Queensland: QLD property price visualisation economic women Mark McCrindle IT Specialists rent purpose rule keeper tea Sydney suburban living owning a home income Northern beaches Event Hills Shire Council cash Australia street internships Crime Rates bondi domestic apartments engage global generations entrepreneurs of today acf15 Real Estate program

    Archive